Resume
Experience
May. 2024 – present
InnovAID SolutionsCo-Founder & Managing Partner
Digital Transformation Leadership: Spearhead the development of AI-powered solutions for NGOs and businesses, enhancing proposal writing and content generation processes.
Business Development: Established strategic partnerships, leading to increase in client acquisition.
Product Innovation: Oversaw the creation of a user-friendly platform integrating AI technologies, resulting in reduction in client operational costs.
Team Management: Lead a cross-functional team of developers, designers, and strategists to deliver projects on time and within budget.
Jun. 2023 – present
MashuraBusiness Development Director
Strategic Growth Initiatives: Developed and implemented business development strategies that increased client engagement by 40%.
Market Analysis: Conducted in-depth market research to identify new opportunities in digital transformation consulting.
Client Relationship Management: Cultivated relationships with key stakeholders, resulting in repeat business and referrals.
Proposal Development: Led the creation of winning proposals and presentations for high-value projects.
Sep. 2023 – Upon Projects
Core Consultants Network (CCN)Digital Business Consultant
Digital Transformation Consulting: Provide expert advice to enterprises on transforming business operations through digital technologies.
Solution Implementation: Designed and implemented IT business management solutions tailored to client needs.
Training and Workshops: Conducted training sessions for client teams on adopting new digital tools and processes.
Performance Metrics: Established KPIs to measure the impact of digital initiatives on business performance.
Oct. 2021 – Sep. 2022
Community Media Network (CMN)Project Manager
Project Leadership: Managed a Google News Initiative-supported project to create a web platform enhancing decision-making transparency in Jordan.
Technology Integration: Leveraged AI technologies to map relationships between key decision-makers based on public data.
Stakeholder Collaboration: Coordinated with data scientists, web developers, and journalists to ensure project objectives were met.
Outcome Achievement: Successfully delivered the project on time and within budget.
Mar. 2017 – Sep 2021
Center for Defending Freedom of Journalists (CDFJ)Operations Manager
Program Management: Led multiple programs promoting freedom of expression, overseeing budgets totaling over $2 million.
Process Improvement: Implemented best practices that improved operational efficiency by 20%.
Team Leadership: Managed a team of 15 staff members, providing training and development opportunities.
MEL Implementation: Established monitoring and evaluation frameworks to assess program impact.
Oct. 2014 - Feb. 2017
Center for Defending Freedom of Journalists (CDFJ)Coordinators’ Team Leader & M&E Officer
Program Development: Created programs to promote media engagement among youth, impacting over 1,000 participants.
Monitoring & Evaluation: Developed M&E plans, tracking progress against objectives and reporting to senior management.
Team Mentoring: Guided coordinators on performance metrics, improving team productivity by 15%.
Cross-Functional Collaboration: Worked with various departments to align program activities with organizational goals.
Earlier Positions
Nov. 2013 -Jun. 2014
Al-Arab Al-Yawm Daily NewspaperWebsite and Social Media Manager
2009 - 2013
Center for Defending Freedom of Journalists (CDFJ)Senior Projects Coordinator
2002- 2009
Center for Defending Freedom of Journalists (CDFJ)Project Coordinator
Education
2024
University of Salford - ManchesterMSc Digital Business
Anticipated Graduation Date 2024
2007
Damascus UniversityB.A English Translation
Open Learning Department
2001
Intermediate CollageDiploma in Medical Laboratory
Diploma Degree from Damascus Training Center with an Excellent Estimate
Computer Skills
Microsoft Office Apps
Adobe Photoshop
Adobe Illustrator
Adobe Indesign
Design Skills
Web Design
Print Design
Logo Design
Graphic Design
Coding Skills
WordPress
PHP
HTML/CSS
Python
Knowledges
- Marketing
- Project Management
- Project Budgeting
- Account Management
- Team Building
- Creative & Critical Thinking
- Digital Design
- Social Media
- Time Management
- Communication
- Problem-Solving
- Social Networking
- Flexibility
